Home » Shenzhen Travel Tips: What You Need to Know Before a your Trip from Hong Kong

Shenzhen Travel Tips: What You Need to Know Before a your Trip from Hong Kong

Stunning sunset over Nanjing city skyline, highlighting the Zifeng Tower.

Fifteen minutes. That’s how long it took to get from Kowloon to the heart of Shenzhen on my first ever Chinese high-speed train. I’ve been hopping across this border on and off for years, yet this weekend still managed to surprise me. Drones flying lunch across the skyline, a robot bringing snacks to my hotel room, and not a single credit card in sight.

How to Get to Shenzhen by High-Speed Train

The easiest way from Hong Kong is the high-speed rail from Hong Kong West Kowloon Station to Futian Station, right in Shenzhen’s central business district. The fastest trains take around 14–15 minutes, and services run frequently from early morning until late evening.

What I loved most is that you clear both Hong Kong departure and mainland China arrival immigration inside West Kowloon Station. So once you step off the train in Futian, you simply walk out into the city. No queues at a land border, no dragging bags between checkpoints.

Tips for booking:

  • Use your passport name exactly as printed – your passport is your ticket.
  • Arrive at least 45 minutes early, especially on Friday evenings and public holidays.
  • Futian is ideal for the CBD and Futian hotels. Some trains go to Shenzhen North instead, which is further out, so check your arrival station.

Three Classes on the Train (and Why First Class Is Worth It)

There are three styles of travel on most trains between Hong Kong and Shenzhen:

ClassApprox. one-way fare to FutianWhat you get
Second Class~RMB 68–75Standard reclining seats, five across
First Class~RMB 109–120Wider seats, four across, more legroom, a calmer carriage
Business Class~RMB 204–226Large lie-flat style seats in a small private section

Fares are approximate and change seasonally; tickets bought in Hong Kong are priced in HKD.

We went first class, and honestly, it was definitely worth the money. For a few dollars more you get a quieter carriage, a proper seat and room for your bag at your feet. When the whole journey costs less than a cocktail in Hong Kong, it’s an easy upgrade.

High-speed bullet train at a railway station in Shijiazhuang, China, showcasing advanced transportation technology.

Visas and Entry: What Australians Need to Know

Here’s the good news for Aussies: Australians can currently enter mainland China visa-free for up to 30 days for tourism, business or visiting family. The scheme has been extended until 31 December 2026, so if you’re planning for 2027, check the latest update before you book.

Visa-free doesn’t mean paperwork-free, though. Since November 2025, foreign visitors fill in the China arrival card online before travel. You can do it on the National Immigration Administration website, or through the NIA 12367 mini-program inside Alipay or WeChat. It takes about five minutes and it’s free – ignore any lookalike website asking you to pay.

Other passports have different rules, so always check your own eligibility before you travel.

Set Up Alipay or WeChat Pay Before You Arrive

This is the big one. Shenzhen is almost entirely cashless – and I mean no credit cards either. Restaurants, taxis, convenience stores, even the smallest noodle stalls run on Alipay or WeChat Pay. That’s it.

So set it up before you cross the border:

  1. Download Alipay and/or WeChat on your phone at home.
  2. Verify your account with your passport.
  3. Link your Visa or Mastercard inside the app.
  4. Make a small test payment so you know it works.

It’s also worth downloading a VPN-free maps app like Amap, plus a translation app. Google services don’t work in mainland China, so organise this before you leave too.

Two women engaged with their smartphones, sharing coffee and companionship indoors.

Where I Stayed: Sheraton Shenzhen Futian

We stayed at the Sheraton Shenzhen Futian, and the location couldn’t be better for a short trip. It sits in the Futian CBD at Great China International Exchange Square, just a short walk from Futian high-speed rail station and right by Convention & Exhibition Center metro station. You can be off the train and checking in within minutes.

And the highlight? Robots deliver to your room. Order something to the room, and a little robot glides along the corridor, calls your phone and pops open its lid. It never stopped being fun.

Drones Deliver Fast Food

Look up in Shenzhen and you may well see your neighbour’s lunch flying past. Delivery platform Meituan runs drone routes across the city. Food is collected from mall restaurants, carried to a rooftop launch pad and flown to pick-up kiosks, often in well under 15 minutes. Shenzhen has been at the forefront of drone delivery for years, and it really does feel like stepping into the future.

Mega Malls and Heaving Food Courts

Shenzhen does malls on a mega scale – sleek, enormous and beautifully lit. What surprised me was how quiet the shops were. We wandered past designer stores with barely a soul inside.

Then we went down to the food courts, and they were absolutely heaving. Everyone, it seems, comes to eat. So if you only do one thing in a Shenzhen mall, make it lunch. Point, scan, pay with your phone, and enjoy.

High-rise buildings and shopping malls in a bustling urban area of Shenzhen, China.

Back to My Old Stomping Ground: Lo Wu

No trip to Shenzhen is complete for me without a visit to Lo Wu (Luohu), my old stomping ground. Where we would visit on a day trip from Hong Kong, loads to find here, from tailors to massages and absolutely EVERYTHING in between. You wont find branded boutiques here, you will find everything from scarves to electronics with hundreds of vendors (think indoor night markets).

Lo Wu sits right on the border with Hong Kong and is easy to reach from Futian by metro or taxi. It’s grittier and more old-school than shiny Futian, which is exactly why I love it.

Shenzhen Travel Tips FAQ

How long is the train from Hong Kong to Shenzhen? The fastest high-speed trains from West Kowloon to Futian take around 14–15 minutes.

Do Australians need a visa for Shenzhen? Not currently. Australians can visit mainland China visa-free for up to 30 days until 31 December 2026. You still need to complete the free online arrival card.

Can I use my credit card in Shenzhen? Generally, no. Almost everywhere uses Alipay or WeChat Pay. Link your card to one of these apps before you arrive.

Is first class on the high-speed train worth it? For such a short trip, the upgrade costs very little. We found the extra space and quieter carriage well worth it.

Where should I stay in Shenzhen for a weekend? Futian is ideal. It’s the CBD, it has its own high-speed rail station, and it’s well connected by metro.

Vibrant Shenzhen skyline with tallest buildings at sunset, showcasing urban development.

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  • Paula Barreca Barnes

    In 2006, my husband and I made a life-changing decision that would shape the next chapter of our story. With three little ones in tow, we packed up our lives and moved to Taiwan, beginning what would become an incredible 18-year Asian adventure.

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